Effective Date: 14 June 2025
Thank you for visiting TM Engineering. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website.
Who We Are
TM Engineering is a South African-based company specialising in industrial automation, packaging, and labelling solutions. This website serves as our digital platform to showcase our products and services and to enable communication with existing and prospective clients.
Information We Collect
We may collect and process the following types of personal information:
- Contact Information – such as your name, email address, telephone number, and company name (when you fill out forms or contact us).
- Technical Data – including your IP address, browser type, time zone, and device information, collected via cookies and analytics tools.
- Usage Data – information about how you navigate and interact with our website pages.
We only collect information that is necessary for the intended purpose of interaction and business communication.
How We Use Your Information
We use your personal information to:
- Respond to your queries and contact requests.
- Send relevant product or service information.
- Improve our website functionality and user experience.
- Analyse usage trends and administer the site.
- Fulfil legal obligations under applicable laws such as POPIA or GDPR (where applicable).
We do not sell, rent, or trade your personal data to third parties.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. These help us:
- Remember your preferences.
- Understand how visitors use our site.
- Improve functionality and performance.
You may disable cookies via your browser settings, although this may affect website functionality.
Data Storage and Security
Your personal information is stored securely and protected from unauthorised access, alteration, or destruction. We employ industry-standard security protocols and continually update our practices to maintain data integrity.
Third-Party Access
We may use trusted third-party services for analytics (e.g., Google Analytics), email marketing (e.g., Mailchimp), or hosting. These third parties are only given the information necessary to perform their functions and are contractually bound to protect it.
Your Rights
As a data subject, you have the right to:
- Access your personal information.
- Request corrections or updates.
- Object to the processing of your data.
- Withdraw consent at any time.
- Lodge a complaint with the Information Regulator.
To exercise any of these rights, please email us at sales@tmeng.co.za.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies independently.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please check this page periodically for updates. The latest version will always be available on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
TM Engineering
Email: sales@tmeng.co.za
Website: www.tmengineering.co.za