24/7 ENGINEERING SUPPORT

WHEN PRODUCTION
CAN'T STOP,
ENGINEERING CAN'T EITHER.

Factories don't run on office hours. When machinery, automation or electrical systems fail, TM Engineering provides around-the-clock technical support to help diagnose the fault, repair the problem and get production moving again.

24/7 SUPPORT FAULT FINDING BREAKDOWN SUPPORT ENGINEERING

24/7 MEANS HAVING A BACKSTOP

When your team hits the wall, call the team that knows where to look next.

Factory maintenance teams are often the first line of defence. But some faults don’t have an obvious answer.

That’s where TM Engineering comes in.

Our engineers and technicians work with PLCs, HMIs, automation systems, electrical equipment and industrial machinery every day. When your maintenance team reaches a problem they can’t resolve, we can step in, investigate the system and work towards the practical solution.

This is the real value of having TM Engineering on call: you don’t have to solve every problem alone.

THE PROBLEM ISN'T ALWAYS OBVIOUS

A machine that won’t start could have a mechanical fault. It could be electrical. It could be a sensor. It could be a PLC input. It could be a programming issue. It could be a failed component somewhere deeper in the system.

TM Engineering approaches the problem holistically.

Our technicians and engineers are experienced in troubleshooting PLCs and HMIs across systems including Mitsubishi, Omron, Delta and Allen-Bradley. By connecting to the PLC and examining what the system is telling us, we can often narrow down where the problem is and determine the next step.

That gives you more than a technician with a toolbox.

 

You get engineering problem solving.

WHAT WE CAN HELP WITH

PLC & HMI FAULTS

Diagnostics, troubleshooting, programming and system faults.

AUTOMATION FAULTS

Industrial automation systems, control equipment and integration issues.

ELECTRICAL FAULTS

Industrial electrical problems, control wiring and equipment faults.

MACHINE CONTROL


Control systems, sensors, motors, drives and related equipment.

ELECTRONIC FAILURES

Specialised PCB and electronic equipment diagnosis and repair.

ON-SITE TROUBLESHOOTING

Practical fault finding when your internal team needs additional technical support.

PRODUCTION DOWN?

DON’T WAIT FOR THE PROBLEM TO FIX ITSELF.

Speak to TM Engineering for technical support with industrial machinery, automation, PLC/HMI and electrical systems.

CALL TM ENGINEERING
011 791 1562

01

BUILT AROUND
DOWNTIME.

EVERY HOUR MATTERS.

For high-output factories, downtime isn't just inconvenient. It can have a direct financial impact.

When a factory is producing hundreds of thousands of units or bottles every hour, even a few hours of downtime can have a significant commercial impact.

That's why the objective isn't simply to identify what's broken. It's to find the fault, find the fix and get production moving.

01
+ FIND THE FAULT.
+ FIND THE FIX.
+ GET PRODUCTION MOVING.
02

SERVICE
IS KING.

“
We go the extra mile and we will stay on site until we find a solution to get the customer's machine up and running.
TREVOR TM ENGINEERING

01

YOU CALL

You contact TM Engineering with the problem and the team establishes what is happening and what support is required.

02

WE RESPOND

The company’s stated philosophy is to respond immediately and attend breakdowns as quickly as practical. Trevor describes approximately one to two hours as the normal breakdown-response philosophy, depending on the circumstances and availability.

 

03

WE TROUBLESHOOT

The team investigates the machinery, controls, PLC/HMI, electrical systems and other relevant components to establish where the fault lies.

 

04

WE FIND THE WAY FORWARD

Where a repair, upgrade, replacement component or further engineering work is required, TM Engineering can continue supporting the solution.

 

BEYOND BREAKDOWN SUPPORT
03

NOT JUST A
BREAKDOWN SERVICE.

24/7 SUPPORT DOESN'T HAVE TO START WITH A BREAKDOWN.

Sometimes the machine is still running. The problem is that it isn't running properly.

TM Engineering provides technical support when your team needs specialist engineering expertise to diagnose, troubleshoot, improve or integrate industrial equipment.

WHAT WE HELP WITH TECHNICAL SUPPORT / 24.7
01

RECURRING MACHINE FAULTS

When the same fault keeps coming back, we help identify the underlying problem rather than simply resetting it.

02

OBSOLETE COMPONENTS

When critical components are no longer available, we help find practical replacement and repair solutions.

03

PLC / HMI PROBLEMS

Difficult control-system faults can require deeper troubleshooting across PLCs, HMIs, inputs, outputs and programming.

04

MACHINERY UPGRADES

Improve existing equipment with upgraded controls, automation, electrical systems and machine functionality.

05

CONTROL-SYSTEM ISSUES

From control faults to integration problems, we troubleshoot the systems that keep your machinery operating.

06

AUTOMATION PROBLEMS

Technical support for industrial automation systems that aren't performing as they should.

07

ELECTRICAL INTEGRATION

Support where electrical systems, machinery and automation need to work together reliably.

08

SPECIALIST TROUBLESHOOTING

When the problem isn't obvious, our engineers work through the system to find the fault and determine the way forward.

THE TM ENGINEERING APPROACH

DON'T JUST KEEP THE MACHINE RUNNING.
Find out why it isn't running right.

TM.